Why can i not open my external wd passport hard drive. Email support is free for the entire warranty period and our extensive knowledge base is. However, i found that wd elements not showing in my computer file explorer after i connected it to my computer running windows 10. If you set the security password on the drive, you will be prompted for it if you connect the drive to a different computer. If it indicates the drive is off line, click off line and a menu will pop up with an option to change the drive to online. The situation is, reformatting will assign a new file system but will erase your data on this drive as. If i get out the drive can i put it into a drive port unit or what. Western digitals my book range are powerful external hds that take up more space than its competitors, but offer a lot more storage for a decent price.
Instructions to disassemble a western digital mybook essentials usb external hard disk drive. My book and windows 10 external drives for pc wd community. How to fix external hard drive not showing up youtube. Aug 26, 2019 by the way, after you fix the problem, if your data loss from the external hard drive and need to recover, dont forget to try recoverit, one of the most professional data recovery software.
Your product includes 30 days of free telephone support during the warranty period. This is a dead no longer functioning western digital mybook usb external hard disk drive. Easy to use my book desktop storage is ready to use out of the box so you can start transferring files, saving your memories and backing up right away. I am going to replace the drive with an identical spare that works. My book essential user manual about your wd drive 1 about your wd drive welcome to your my book essential external hard drive, an elegant, highcapacity storage solution for all the chapters of your di gital life. By the way, after you fix the problem, if your data loss from the external hard drive and need to recover, dont forget to try recoverit, one of the most professional data recovery software. My book essential edition is a small, elegant, and easytouse usb external hard drive. After it was recognized by my surface book and software was installed, i opened the wd app. May 01, 2010 another wd my book problem not sure if i should start a new thread on this or not, but since it is a wd my book issue, am posting as reply. The western digital hard drive is one of the most extensively acclaimed, and the nonvolatile storage devices can be considered as the perfect option to save the digital data in a wellorganized manner. Wd my book 2tb shows up in device manager but doesnt open.
Another wd my book problem not sure if i should start a new thread on this or not, but since it is a wd my book issue, am posting as reply. Wd my book read only remove write protect as i mentioned there is no write protect switch or tab on the device, so this means the my book drive was write protected through software or firmware though as i mentioned, im not sure how it was done in the first place. Some smoke actually came out of the case so i assume the electrics are cooked but hope that the disc is ok. If you arent, open my computer and look for a cd drive called wd unlocker. Fix wd external hard drive not workingrecognizedshowing. Tips for getting started with the wd my book backup drive. I have a western digital 1tb elements portable external hard drive, which used to work well with my friends computer. How to open western digital my book you can open a my book by wedging a screwdriver in the top cover and breaking the tabs that hold on the shroud. My wd passport ultra 2tb external hard drive is not showing up in explorer when i plug it into the usb port in a normal way. Within 5 seconds my drive was recognized by the app, and it works just like it has on all of my devices. If first aid was unable to fix the errors in the wd my passport, which is quite common, the file system of this drive could be seriously corrupted and you have to fix the wd my passport for mac not showing up on mac problem by reformatting. Read speeds up to 2000mbs to decrease load times and get you into the game faster.
My book essential edition user manual getting started 1 getting started thank you for purchasing this wd product. If your product is not listed above, please visit the product page. Western digitals mybook drives are very convenient and popular storage options, but if the drive stops working then you might have success by giving it a quick. Western digital my book duo user manual pdf download. With windows 10 i went to settings, devices, connected devices, add a device. My book essential drive seen by desktop but wont open. If not, look in disk management and locate the drive by drive letter. I am trying to get a wd my book hdd connected to my pc running windows 10. Ok this is the situation every time plug and look that is going to open but would not open and this is a wd one t pleases advices how i. The western digital can encrypt the data on the external usb hard drives such as my book or my passport drives. How to disassemble a wd mybook essential hdd snapguide. View and download western digital my book duo user manual online. That is to say, i am unable to access my wd hard drive from file explorer.
Can anyone help me to backup the data from my hard drive. Sep 21, 2016 anyways, when i connected my wd my book that has worked flawlessly on my macbook, and it has a bunch of videos and pictures stored it doesnt open automatically and when i looked under file explorer its not listed on the left side either. Hello, i have a 4tb western digital mybook external hard drive. Wd my book external hdd will not show up in windows 10.
Have had a 2t wd my book on continuously for about 4. I can find it, but i cant open it and view the files. Cannot access wd my passport external hard drive wd repair. Have tried drivers, uninstallinstall, drive management, etc. However, if i plug it into the tv, it recognizes some or most of the files, so i know theyre still there.
Wd backup not seeing my drive may be caused by various reasons. I got a bit of a problem there with a wd external drive. My unit appears to be dead when reconnecting after not using it for 6 months or so. Western digital s mybook drives are very convenient and popular storage options, but if the drive stops working then you might have success by giving it a quick. Hard drive is not showing up on my computer western. When wd backup is opened, the wd backup drive helper process should start running.
Mar 09, 2007 thanks for the photos showing how to get a wd my book essential case open. Repair guides and support for external portable storage by western digital including the my book series, my passport and others. How to solve my wd hard drive not recognized in windows 10. However when i opened device manager it was listed under disk drives and wd drive management devices. Wd my book external hdd will not show up in windows 10 i am trying to get a wd my book hdd connected to my pc running windows 10. Ive saved quite a lot of important files inside the drive.
Local pc security, anti virus, malware protection or end point protection software may need to be configured to allow wd backup. Help retriving files from wd my book essential february. Wd my book wont start up external drives for pc wd. The vcd contains the wd smartware installation software, the encryption and password protection application, user manuals, and other resource files.
How to open disk management in windows 1078xpvista. I realizes there were threads related to the same issue, but its not what i am looking for. Thanks for the photos showing how to get a wd my book essential case open. Jul 11, 20 when i plug my wd passport into my computer or any computer it isnt coming up. Works everywhere else that i am not running windows 10.
I am open to any other suggestions and want to thank p and bob for being so helpful. Designed to meet wds demanding requirements for durability, shock tolerance, and longterm reliability, we back up pun intended. Millions of people around the world trust their data to my book desktop storage. It comes with all the software you need to help protect your data, including wd backup and wd security software and is compatible with apple time machine. Fix wd my passport for mac not showing upnot working on mac. Our latest edition features visual, easytouse, automatic, continuous backup software and drive lock security protection.
When i plug my wd passport into my computer or any computer it isnt coming up. This is a partition on the my book drive that contains the software that will allow you to unlock the drive. I borrowed it to someone and they said it was plugged in to a pc with nonwindows operative system on it i believe it was linux. This 30 day period starts on the date of your first telephone contact with wd technical support. Some smoke actually came out of the case so i assume the electrics are cooked but. Wd data recovery external hard drive and software support. My western digital 1 tb external hard drive is not showing in my computer. Fix wd external hard drive not workingrecognizedshowing up. I have four wd my book drives working with windows 10 and no problems. I have tried about half a dozen of the methods that i have read on other posts and forums and still am not able to recognize my drive on this pc. Windows users click here a small portion of drive space on your new my passport or my book hard drive has been used to create a virtual cd vcd. My book essential drive seen by desktop but wont open stops responding. I have to connect it through a bizarre way to make it show up in explorer. I dont know what reasons have made the drive not responding, and neither i know any solutions.
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